Terms of Service

1. The agreement

These terms cover your use of Spinlap Radar (“Radar”) and this website, operated by Spinlap, a software product company based in Chandigarh, India. By creating a workspace or running an audit you accept them. If you are doing so for an employer or a client, you confirm you may accept on their behalf.

2. Accounts and access

New workspaces are currently invite-only while we onboard in waves, so signup may be closed when you arrive — you can ask for access on the contact page. You are responsible for what happens under your account and for keeping your credentials to yourself.

A workspace has roles. An Admin can invite people, change roles and remove members, and anyone they invite gets access to that workspace’s content — so invite deliberately. Invitations are delivered as links; a link alone is not enough to join, because redeeming one also requires a signed-in session matching the invited address.

3. What you may not do

• Resell, sublicense or white-label Radar outside a plan that explicitly allows it.
• Scrape, bulk-export or redistribute engine answers obtained through Radar as a data product. The engines’ own terms forbid it, and it puts the access this product depends on at risk for everyone.
• Run the free audit at volume against domains you have no relationship with, or otherwise attempt to defeat the rate limits on unauthenticated endpoints.
• Use Radar to publish content that is unlawful, deceptive, or infringes someone else’s rights.
• Probe, disrupt or attempt to access another workspace’s data. If you find a way to, please report it instead.

4. What our measurements are — and are not

This is the most important clause here, so it is stated plainly. Radar measures what third-party AI engines said in response to specific questions at specific times. Those answers are not stable — they change week to week, differ between users, and shift when a provider changes a model. A visibility score is therefore evidence, not a guarantee.

We do not promise a citation, a ranking, a placement in any AI answer, or a commercial outcome. Anyone who does is selling you something we would not. What we do promise is to measure honestly, show you the underlying answers rather than only a score, and tell you when a signal is weak.

5. AI-generated output

Radar drafts content with AI models and scores it through an automated funnel. Output is a draft for a human to approve. It can be wrong, stale, or inadvertently similar to something published elsewhere. You are responsible for reviewing anything before it goes out under your name or your client’s, and for any claim it makes.

Where you have connected a CMS or a social account, Radar publishes only what you have configured it to publish. Fully automated publishing is something you switch on knowingly, and the review step is yours to keep.

6. Your content and your data

Your workspace content is yours. You grant us the licence needed to operate the platform for you — to store it, send it to the third-party APIs the features require, and render your reports. We claim no ownership over it.

Learning across customers. Radar improves by learning which measurements and which content changes actually moved a citation, and that learning is more useful drawn from many accounts than from one. Where we do this, the data is aggregated and de-identified: your workspace content, your domains and your results are never exposed to another customer, and we do not sell raw engine answers to anyone. If you would rather your account were excluded from aggregate learning entirely, email us and we will exclude it.

7. Fair use and limits

Some operations cost us real money per call — engine checks, content generation, keyword data. Those carry caps and pacing limits, and the limits that apply to your workspace are visible in the platform. We may adjust them to keep the service stable or the costs sane, and we will not do it silently on a paid plan.

8. Fees

Where a paid plan applies, the price, billing period and what it includes are the ones shown to you when you subscribe. Free audits and any free tier are provided as they are, and we may change or withdraw them.

9. Third-party services

Radar depends on services we do not control — OpenAI, Perplexity, Google, DataForSEO, LinkedIn and our hosting providers among them. If one changes its API, its pricing or its terms, the affected feature may change or pause. We design for swappable providers precisely because this happens, but we cannot promise a third party’s availability. Which processors handle what is listed in our privacy policy.

10. Availability

We aim for a service that is up and correct, and we will tell you when it is not. Unless a written agreement says otherwise, Radar is provided without an uptime guarantee, and scheduled jobs can be delayed by the providers they depend on.

11. Liability

To the extent the law allows, we are not liable for indirect or consequential loss — lost revenue, lost rankings, lost citations, or decisions taken on the strength of a measurement. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

12. Termination

You can stop using Radar and ask us to close your account at any time; see the privacy policy for what happens to the data. We may suspend an account that breaches section 3 or that puts the platform or its third-party access at risk, and we will explain why when we do.

13. Changes to these terms

We update the date at the top when these terms change. For a change that materially reduces your rights, we will tell account holders directly rather than relying on this page being re-read.

14. Governing law and contact

These terms are governed by the laws of India, and the courts of Chandigarh have jurisdiction, unless a separate signed agreement says otherwise. Questions belong at support@spinlap.com or the contact page.

A note on this document

These terms describe how we intend to operate, in plain language, and are drafted to match what the platform actually does. They are not legal advice and have not been reviewed by external counsel. If you need a negotiated contract, an MSA, a DPA or a named legal entity for procurement, ask and we will do that properly instead of pointing you here.