Talk to the people building it
Spinlap is a small team, so messages reach someone who works on the product rather than a queue. Email is the fastest route — pick the one that fits and it arrives pre-labelled.
Email us
support@spinlap.comOne address for everything — support, sales, agencies, press and data requests. We read every message. If you are writing about a specific audit or workspace, include the domain so we can find it.
Early access
New workspaces are invite-only while we onboard in waves, so signup is closed at the moment. Tell us your domain and what you want to track and we will send an invite when the next wave opens.
Request an invite →Agencies and white-label
Managing visibility for a roster of clients — separate workspaces, client-branded reports, your logo on the output. This is who Radar is built for, so it is worth a real conversation.
Talk about agency use →Product questions
Which engines we check, how the citation and citability scoring works, what the audit does and does not measure, or anything the guide leaves unclear.
Ask a question →Privacy and security
Data access, correction or deletion requests, and security reports. Please include enough detail to identify the account or the audit in question.
Contact us about data →Before you write, this might be faster
If your question is “does AI mention my brand?”, you do not need us to answer it. The free AI visibility audit takes a domain, asks the major answer engines a real question set, and returns your score plus the competitors cited in your place. No login, no call.
If it is “how does this actually work?”, the platform guide covers the scoring funnel, publishing, workspaces and limits in more detail than an email reply reasonably can.
Everything else — including anything you would rather not put in writing to a stranger — is what the address above is for. How we handle what you send is set out in our privacy policy.
Or just point it at your domain
Most conversations start better with a number in hand. Run the audit first and reply to the result — we will know exactly what you are looking at.